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Energy and Utilities
Heat, light and running water…
Our clients include companies facing the issues and challenges raised by privatisation. We have studied customer reactions to recent changes in the market and measured changes in satisfaction and goodwill. We have looked at pricing and payment methods across a number of products and services for clients such as Npower, Ofgem and Transco.
FDS has also undertaken research into:
- the market for renewable fuels
- showroom design and location
- advertising strategy
- joint venture retail propositions
- creative development
- microgeneration
- new product development
See Energy and Utilities Case Studies here
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“Thanks again for yesterday. The session was spot on and, as always, your delivery was excellent, crisp and to the point. It certainly gives the agencies something to work with and I look forward to see the outcome of what they want to test in the sanity focus groups.”
Paul Lodwidge
British Gas |
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