Leisure

Work, rest and play…

FDS understands the unique demands of leisure providers, be they high volume visitor attractions or niche specialist players. Our clients include leisure centres, museums, travel services providers and leisure property landlords.

Using a mix of quantitative and qualitative techniques we design appropriate research to deliver value-enhancing insight which ensures services, products and visitor experience can be better understood by our clients.

Our recent experience includes reporting on visitor experience through mystery shopping visits to a leading London museum, evaluation of competitor foreign exchange services for a leading travel services company and assessment of customer satisfaction with a leisure management company responsible for a number of outsourced local authority leisure centres.

See Leisure Case Studies here