Our Quality Accreditations

With a long history of being a quality-conscious company, FDS has strived to have an outstanding quality record.

IQCS

We are members of IQCS (Interviewer Quality Control Scheme) and exceed their required levels for interviewing quality control.  The scheme ensures that all those involved are well trained and supervised and that their work is validated.

MRS

As one of the companies within the Munro Global Group, FDS is  a member of the MRS Company Partner Scheme.
All senior research staff are also personal members of the Market Research Society (MRS) and all staff are provided with, and abide by, the MRS Code of Conduct.

ISO9001

In 1992, FDS was accredited to ISO 9002, and upgraded to ISO 9001 in 1994.  We have consistently passed the external assessments with flying colours, indicating we have a management system geared to ensuring we control the quality of our product through every process. 

ISO20252

We were first accredited to BS 7911 in 2002, before it became an international standard (ISO 20252).  Whilst closely aligned with ISO 9001, this standard covers greater detail specifically related to market research practices.  We passed our latest accreditation in April and once again exceeded expectation. We are justly proud of our continued accreditation.

Please contact Michele Jenkins if you would like any more information about our quality accreditations.